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If you receive ink that will not install/calibrate to your machine, you can return your items for a prompt exchange. The original shipping and handling charges are not refundable. 
If you have ordered the incorrect ink item for your machine and have attempted to install the incorrect ink item, we cannot accept returns due to possible damage to the ink cartridges. 
If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.
Please include a copy of your packing slip and send your package in a prepaid, insured, traceable method to the address below:

Pacific Mailing & Shipping Systems
15820 SE 114th Ave.
Clackamas, OR 97015