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If you receive ink that will not install/calibrate to your machine, you can return your items for a prompt exchange.
If you have ordered the incorrect ink item for your machine and have attempted to install the incorrect ink item, we cannot accept returns due to possible damage to the ink cartridges. 
The original shipping and handling charges are not refundable. 

Please include a copy of your packing slip and send your package in a prepaid, insured, track able method to the address below:

Pacific Mailing & Shipping Systems
4020 SE International Way, Suite C102
Milwaukie, OR 97222